Posts tagged ‘SatLav’

… The Greater London Authority – My Response

As fun as it is to intersperse the committee meeting’s minutes with my own comments, I think it would be more helpful if I write (and perhaps send to them, once I’ve made it less anecdotal and ranty) some conclusions and advice in response to the Health & Public Services Committee who are reviewing London’s public toilets.

These recommendations relate to Open London & Community Toilet Schemes. The committee didn’t really cover toilet maps in their discussions, so the comments on this subject that our Research Project submitted as part of the GLA’s Call for Evidence (pdf) still stand.

Open London and Community Toilet Schemes

It’s tempting to think of the Mayor’s Open London scheme as a Community Toilet Scheme for Central London.

In reality, there are clear distinctions between the two.

  1. Open London covers all of Greater London; Community Toilet Schemes are run by a Borough and cover all or part of a Borough.
  2. Open London works in partnership with national businesses and retailers, through their Head Office; Community Toilet Schemes work with small businesses and franchises, through Store Managers.
  3. Open London does not pay businesses a grant to allow non-customers to use their toilets; Community Toilet Schemes do.
  4. Open London covers businesses who’s toilets you’d use anyway, generally, without asking; Community Toilet Schemes, generally, do not.

The participants of Open London, according to the website, are ASDA, Sainsbury’s, Tesco, Marks & Spencer, Borders (ahem), John Lewis, and Viyella and Austin Reed (both Regent Street only).

Point 1: Which stores have toilets?

The last two are interesting, as it makes you think ‘Oh! I didn’t know these shops had toilets’. The rest; Supermarkets, Department Stores, and M&S; we’d all use anyway, regardless of whether they’re on the scheme.
Keep reading…


January 14, 2011 at 1:44 pm Leave a comment

… Texts

Public Toilets and … is enjoying its Christmas holidays, which consists largely of visiting relatives and shopping. Consequently I am gaining new experiences of the public toilets found in trains and shopping centres, neither of which I have many qualms with. Bliss.

During the festive period my guest article on The Guardian’s Local Government Professional Network site was published, about the benefits of texting as a means of Public – Provider communication, using the City of Westminster’s SatLav system as an example.

Some addditional information that relates to the article can be found here:

The Department of Communities and Local Government’s case study publication on Community Toilet Schemes and SatLav

and here:

A picture of a sticker on a traffic light

Happy New Year.

December 30, 2010 at 6:54 pm 1 comment

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